One team to own the outcome between your store, couriers, and messaging.
We take over the operational leaks Indian ecommerce brands bleed on — delivery exceptions, dubious COD orders, cart objections, and broken contribution reporting. Standalone scopes from ₹35,000, 100% client credential ownership, and a strict 2x return screen.
Different growth stages leak margin in completely different places. Select your current monthly order band to view recommended operational fixes.
Cash is precious. Blanket fraud apps block good buyers while 15–20% fake COD orders slip through to dispatch. Unnecessary return freight burns early working capital before products ever get delivered.
Over 20% of shipments hit a first-attempt delivery exception. Customers reply on WhatsApp, but instructions stall before carrier cutoffs. Parcels return to origin while support spends hours juggling tabs.
Shopify booked sales, Meta ad spend, courier COD remittances, and returns live in conflicting spreadsheets. Growth on paper masks real bank balance bleed across uncollected deliveries.
Important ecommerce work crosses multiple software tools, but nobody reliably owns the complete outcome.
Over 20% of COD shipments fail on the first delivery attempt. Customers answer automated WhatsApp templates, but instructions stall in queues while courier cutoffs expire. Parcels return to origin while customer and courier wait in disconnected queues.
Stores either ship unverified orders blindly to incomplete addresses, or apply blanket rules that reject genuine buyers. High return freight burns margin while good customers are falsely cancelled.
Shoppers abandon carts over product sizing, delivery dates, or payment doubts. Generic remarketing bots blast 10% coupons instead of resolving the specific objection holding the sale.
Support agents spend eight minutes reconstructing order context across four tabs. Customers are told refunds have arrived when the request was merely submitted, causing avoidable chargebacks.
Shopify booked GMV, Meta ad spend, courier COD remittances, and returns live in conflicting sheets. Growth increases ad budgets on paper while real bank cash bleeds on uncollected deliveries.
We only accept projects where conservative benefit exceeds total cost by at least 2x. Test your numbers below.
Your store volume provides 600 monthly eligible NDR events. An 8% recovery yields ₹108,000 gross contribution, clearing our 2x hurdle.
Bounded scopes with fixed deliverables. We never sell vague agency retainers or bundled black boxes.
Connects failed-delivery alerts, customer clarifications, and courier reattempts into a tracked queue with confirmed carrier request IDs.
First-party risk evaluation holding doubtful orders before warehouse cutoff while protecting legitimate buyers from false cancellations.
Cart-connected conversations resolving product sizing, compatibility, and delivery date questions without discounting gross margin.
Verified order lookups for parcel splits, cancellation eligibility, and multi-stage refund statuses with safe agent escalations.
Unified order model reconciling Shopify booked sales, Meta ad spend, courier COD remittances, and SKU costs into a daily decision view.
One offer brief, three message hypotheses within one direction, three video edits, six statics, copy, and a media buyer testing sheet.
We do not manufacture fake case studies. Here is the operational proof behind our core integration patterns.
Automated failed-attempt workflows resolving customer address re-verification and delivery reschedules within WhatsApp before the carrier 4 PM cutoff.
First-party fraud score holding doubtful addresses for WhatsApp confirmation while instant-releasing trusted buyers. Zero manual telecalling friction.
Reconciled daily order reporting connecting blended Meta/Google CAC with courier COD remittance credits, exposing real post-delivery margins.
Operational reality happens in dispatch bays, transit depots, and container yards.
Every stage produces concrete proof before you pay the next milestone. Your team owns all accounts and data.
Audit historical shipment exports and ticket queues to set verified baseline figures.
Baseline verification against raw courier manifests and order logs.
Define clear journey paths, allowed actions, terminal states, and quiet hours.
Eliminates scope creep by locking explicit operational boundaries.
Build connections in client-owned accounts with duplicate-safe logic.
Live credentials stay inside your accounts with least-privilege API scopes.
Controlled production release under a monitored live boundary.
Designated on-duty operational responder actively watching initial transactions.
Evaluate mature delivery cohorts, separating organic results from true recovery.
Settled outcome reporting after courier delivery windows have fully elapsed.
Transfer complete operational runbooks and train your team.
Transition to in-house management or a scoped monthly monitoring agreement.
We turn away projects that do not have the volume to justify our fee. Here is our honest qualification screen.
Brutally honest qualifications. We state what we do not do before discussing what we can deliver.
Share your store URL and order volume. If your store economics cannot conservatively justify our fee, our founding operator will tell you directly under 30 minutes.